Frequently Asked Questions

In the stadium, seating is unreserved for all ticket categories (non-numbered seats).

Tickets are valid for the entire day and all matches on the Center Court (Gstaadion). Tickets for individual matches are not available.

Weekly passes and day tickets of all categories are non-transferable.
A weekly pass grants one person access to the spectator stands from Wednesday to Sunday. It is not possible to receive a separate ticket or wristband for each day.
A day ticket grants one person access to the respective ticket category on the valid day. For example, it is not possible to receive a ticket or wristband for the morning and another for the afternoon on the same day.

Tickets are required inside the Center Court. Children up to 16 years old receive a 50% discount. Children under 6 years old get a free ticket, which must be obtained online.

During the tournament, the lower price category applies — meaning that if someone has a birthday during the tournament week and turns 6 or 16, they still qualify for the children’s ticket category.

Entry to the stands at the side courts is free. Seating is limited — first come, first served. A ticket is required for the Center Court (Gstaadion).

Entry to the Beach Village is free.
A ticket is required for the Center Court (Gstaadion).

After purchasing your ticket, you will receive an email with the ticket attached (often the PDF is also visible at the bottom of the email). If you don’t see the email in your inbox, please check your spam/junk folder.
For further issues, contact ticketing@beachgstaad.ch with your order number.

Tickets must be presented at the ticket counter on-site to exchange for a wristband. The code is valid for one-time use only.

Wheelchair users have free admission. Bookings can be made at ticketing@beachgstaad.ch or +41 33 744 06 40.

Companions pay the regular ticket price (maximum 1 companion).

Upon request, we are happy to provide a parking space in close proximity to the venue.

Tickets can be returned up to 60 days before the start of the tournament, provided that the purchased ticket category is not sold out. The corresponding gross ticket value will be refunded minus a 15% processing fee. Ticket cancellations after this period are not possible.

A ticket cancellation is only possible if the ticket buyer contacts us.

Contact via email: ticketing@beachgstaad.ch

We recommend purchasing ticket insurance.

Locals (primary residence in the municipalities of Saanen, Gsteig, and Lauenen) have the option to purchase a discounted weekly pass at the tourism office in Gstaad.
All other ticket categories must be bought at the regular rate.

Tickets can be purchased online here.
See Tickets is our official ticket partner.

The box office is open half an hour before the start of play during the tournament. Tickets can be purchased at the box office subject to availability.

Ticket upgrades are possible, provided the desired new ticket category is available. The price difference must be paid on-site or in advance. Additionally, a processing fee of CHF 15.00 will be charged.

Exchanging a child ticket for an adult ticket is possible. The price difference must be paid on-site or in advance.

There is no entitlement to a replacement for a lost ticket or wristband that has already been scanned.

If fewer than 3 matches (spread over the day) can be played before the event is interrupted, ticket prices will be refunded afterwards according to the terms and conditions. No refunds will be given on-site.

As long as the safety of everyone (guests and participants) is ensured, the beach volleyball matches will take place even in rain and bad weather. Please note that delays and interruptions may occur.
Tickets are non-refundable.

Traveling by public transport is recommended.
Further information about getting here can be found here.

There is no cash withdrawal option in the Beach Village.

ATM: There are several banks with ATMs in the Promenade.
Postomat: Available at the post office, opposite the train station.

All tournament ticket counters accept common credit and Maestro cards.
The Beach Village is cash-free.

The Beach Village is cashless. All payments during the event are made via digital methods such as credit card, debit card, Twint, Swatch Pay, and mobile payments (Apple Pay, Google Pay).

If you only have cash with you, it can be loaded onto a cashless card at the info point on site. This works like a prepaid card and can be used for all payments during the event. Unused credit can be refunded on site or online.

In case of loss of the cashless card, please contact the info point. The credit on the lost card will not be refunded.

All bicycles can be parked at the official parking lot.
It is located behind the Coop parking area, just after the underpass on the left.

During the Swatch Beach Pro Gstaad, photo and video recordings will be made and published by the organizer and authorized media representatives. By purchasing a ticket, visiting the Beach Village, or the Side Court, guests and all participants agree that they may be depicted in these recordings and that such recordings may be used for the above-mentioned purposes without compensation.

The Lost and Found is located at the Info Point. Lost items will be deposited there. After the tournament, the Lost and Found can be reached at: +41 33 744 06 40.

You can charge your mobile phone at the Quickline booth in the Beach Village.

There is a designated parking area for strollers in front of the Center Court.
Sport Events Gstaad GmbH accepts no liability in case of theft.

The tournament is an open-air event. We recommend weatherproof clothing and closed-toe shoes.

A variety of items can be purchased in the Beach Village. Year-round, products are also available online via the

Beach Shop

Beach Village
Wednesday: 8.30 AM - 7.30 PM
Thursday- Friday: 8.30 AM - 8.30 PM
Saturday: 9 AM - 8.30 PM
Sunday: 9 AM - 5 PM

Infopoint und Lost and Found
Wednesday: 8.30 AM - 7.30 PM
Thursday- Friday: 8.30 AM - 8.30 PM
Saturday: 9 AM - 8.30 PM
Sunday: 9 AM - 5 PM

Ticket Office
Wednesday: 8.30 AM - 7 PM
Thursday- Friday: 8.30 AM - 8 PM
Saturday: 9 AM - 7 PM (subject to availability)
Sunday: 9 AM - 1 PM (subject to availability)

Ticket exchange

VIP Desk (VIP and Skylounge tickets)
Wednesday: 8.30 AM - 7.30 PM
Thursday - Friday: 8.30 AM - 8.30 PM
Saturday: 9 AM - 8.30 PM
Sunday: 9 AM - 5 PM

Media and Players Desk
Tuesday: 1.30 PM - 5 PM
Wednesday: 8.30 AM - 7.30 PM
Thursday- Friday: 8.30 AM - 8.30 PM
Saturday: 9 AM - 8 PM
Sunday: 9 AM - 5 PM

The public parking area is signposted in Gstaad and costs CHF 10.00 per calendar day (CHF 20.00 overnight).
A parking space is included with VIP and Skylounge tickets. The parking pass can be purchased together with the ticket.
A shuttle service runs from the VIP parking area to the Center Court.

The Saanen Bank Zügli starts daily at 11:00 AM from the Center Court and runs between the Center Court and the Side Courts. There is no set timetable.
A ride from the Center Court to the Side Courts takes approximately 8–10 minutes and is free of charge. Departures/arrivals occur approximately every 20 minutes at the Center Court and Side Courts.

Stops:
Train stationGstaad

Main entranceCenter Court

Kapälliplatz

Gstaadplatz

Side Courts

Medical Post: Located at the Center Court between the VIP stands (covered grandstand) and the Skylounge/Saanen stand.
Pharmacy: Promenade 44 (on the Promenade, turn left after the railway bridge).

Lockers can be rented in the Beach Village and at the train station.

The Side Courts are located at the Gstaad Sports Center (Sportzentrumstrasse 15) and can be reached on foot in approximately 10 minutes. The route is marked with beach flags.
The Saanen Bank Zügli runs between the Center Court and the Side Courts. The ride is free of charge.

Animals are not permitted in the Center Court area, including the spectator stands, VIP stands, and Skylounge.

The VIP Desk is located to the left of the entrance to the underground car park (Parking Unter Gstaad).
VIP and Skylounge tickets are scanned and exchanged there.